Your privacy is Duit44's absolute priority. This Policy clearly and transparently explains how we collect, process, store, and protect your personal data in accordance with applicable Malaysian law — in particular, the Personal Data Protection Act 2010 (PDPA).
The most important things you need to know about how Duit44 protects your personal data
All data transmitted between your device and Duit44's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading financial institutions such as Maybank and CIMB. This means your identification details, phone number, and transaction records cannot be read by any third party during transmission.
Duit44 holds firm to one non-negotiable principle: members' personal data will never be sold, rented, or shared with third parties for commercial marketing purposes without your explicit consent. Your trust is far too valuable to trade away for any short-term gain.
Duit44 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA 2010). This grants you legally protected rights, including the right to access your data, request corrections, and object to data processing in certain circumstances. We regard PDPA compliance not merely as a legal obligation, but as the minimum standard we uphold.
Within Duit44, only staff who require access to specific data in order to carry out their duties are permitted to do so. Our layered access control system ensures that no Duit44 employee or contractor can access member data beyond what is necessary for their legitimate job role.
Duit44 only retains your personal data for as long as it is needed for the stated purposes or for as long as your account remains active. Once data is no longer required, it is deleted or anonymised in accordance with established security procedures. You may also request deletion of your data under the rights granted by PDPA 2010.
In the event of any security incident that may affect members' personal data, Duit44 is committed to notifying affected members within the timeframe required by Malaysian law. We will also take immediate steps to contain the damage and prevent similar incidents from recurring.
Duit44 is an online casino platform operating in Malaysia, and we understand that our members' trust in us depends not only on the quality of the games we offer, but also on how we manage and protect their personal data. This Privacy Policy ("Policy") sets out in detail how Duit44 collects, uses, stores, protects, and in certain circumstances discloses the personal information you provide to us when registering for and using our platform.
This Policy applies to all registered Duit44 members, website visitors, and any individual who interacts with our platform via the website, mobile app, or other communication channels. By registering an account or using Duit44's services, you acknowledge that you have read and understood this Privacy Policy and agree to the data collection and processing practices described herein.
Duit44 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and all regulations made thereunder. We regard compliance with privacy law not merely as an obligation, but as a reflection of our core company values — that every Malaysian player who trusts Duit44 deserves genuine and comprehensive data protection, without exception.
If you have any questions or concerns about how Duit44 processes your personal data, please contact our Data Protection Officer by email at [email protected]. We are committed to responding to all privacy-related enquiries within 48 business hours.
Duit44 only collects personal data that is strictly necessary to provide our platform services safely and effectively. We do not collect excessive or irrelevant data beyond the scope of the services we offer. The following are the categories of data we may collect from you:
Account Registration Data:
Financial & Transaction Data:
Technical & Usage Data:
| Data Category | Collected? | Primary Purpose | Shared? |
|---|---|---|---|
| Identity Data (Name, IC) | Yes | Account verification & anti-fraud | No |
| Phone Number & Email | Yes | Communications & account security | No |
| Payment Information | Yes | Deposit & withdrawal processing | No |
| Game Records | Yes | Audit, security & support | No |
| Technical Data (IP, Device) | Yes | Security & troubleshooting | No |
Duit44 collects and processes your personal data solely for legitimate, specific purposes directly related to the provision of our platform services. We do not use your data for any purpose not stated in this Privacy Policy without first obtaining your additional consent.
The primary purposes for processing Duit44 members' personal data are as follows:
Duit44 will only send you marketing emails or SMS messages if you have given explicit consent at the time of registration or thereafter. You may withdraw this consent at any time by clicking the "unsubscribe" link in any of our marketing emails or by contacting Duit44 customer support directly.
Duit44 does not sell, rent, or disclose your personal data to third parties for their own marketing or commercial purposes. However, in the course of operating our platform, there are limited circumstances where Duit44 needs to share certain data with carefully selected parties.
Situations in which data sharing may occur are as follows:
In all data-sharing arrangements described above, Duit44 ensures that recipients are bound by strict confidentiality obligations and may only use the data for the specific stated purpose. We do not permit any third party to use shared data for marketing or any other unrelated purpose.
The Duit44 platform may contain links to third-party websites or services in certain contexts. Duit44 is not responsible for the privacy practices or content of those third-party websites. We encourage you to read the privacy policy of each third-party website you visit separately.
Duit44 continually invests in the latest security technologies and procedures to protect all members' personal data from unauthorised access, disclosure, alteration, or unlawful destruction. Data security is not an afterthought at Duit44 — it is the foundation of the trust you place in us as your online casino platform of choice in Malaysia.
The key technical and organisational security measures we implement include:
While Duit44 takes all reasonable steps to protect your data, no security system can guarantee 100% protection against every possible cyber threat. We therefore encourage you to take your own precautions as well — such as using a strong and unique password, enabling two-factor authentication (2FA) on your Duit44 account, and never sharing your login details with anyone.
Duit44 uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage patterns, and deliver more relevant content to you. Cookies are small text files stored in your web browser when you visit the Duit44 platform.
The types of cookies used by Duit44 are as follows:
You can manage your cookie settings through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the Duit44 platform and could prevent you from accessing certain features, including logging in to your account.
As a Duit44 member who is a Malaysian citizen or resident, you have certain rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA 2010). Duit44 respects and takes seriously the facilitation of these rights. The following are your legally protected rights:
You have the right to request a copy of the personal data Duit44 holds about you. Access requests can be submitted by email to [email protected] and we will respond within the timeframe stipulated by PDPA 2010.
If you find that the personal data Duit44 holds about you is inaccurate, incomplete, or out of date, you have the right to request a correction. Some corrections can be made directly through your Duit44 account settings, while others may require supporting documentation for verification.
You have the right to object to the processing of your personal data for specific purposes, such as marketing communications. Please note that objecting to data processing for essential purposes — such as account security — may prevent you from accessing some or all of Duit44's services.
Under certain circumstances, you have the right to request that Duit44 delete your personal data. This right is subject to our legal record-keeping obligations — we may be required to retain certain data for a specified period under Malaysian law.
You have the right to receive your personal data in a structured, machine-readable format. This allows you to transfer your data to another platform should you choose to do so, subject to the relevant terms and legal obligations.
To exercise any of the rights above, please submit a written request to Duit44 by email at [email protected], including your account number, the type of request being made, and any relevant supporting information. We will process your request within the timeframe stipulated under PDPA 2010 and notify you of the outcome.
Duit44 strictly prohibits individuals under the age of 18 from registering, using, or accessing the platform in any capacity. Our platform is not intended for minors, and we do not knowingly collect personal data from individuals under the age of 18.
Should Duit44 discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to:
If you discover that a minor under your care has registered for or used the Duit44 platform, please contact us immediately at [email protected]. We will treat this as a matter of the highest priority and ensure all data is deleted and the account is closed promptly.
Duit44 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law. Our principle is to minimise data retention — we do not keep data that is no longer needed.
The general data retention periods at Duit44 are as follows:
When data is no longer needed and there is no legal obligation to retain it, Duit44 will delete or anonymise it in accordance with established security procedures to ensure it cannot be recovered or misused.
Duit44 reserves the right to amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or developments in the technologies we use. We will notify you of any material amendments via in-platform notifications on Duit44 and by email to the address you have registered with us.
Amendments to the Privacy Policy will take effect on the date stated in the amendment notice. Your continued use of the Duit44 platform after the effective date of any amendment will be considered your acceptance of the revised policy. We encourage you to review this Privacy Policy page periodically to stay informed of the latest version and how we protect your data.
The amendment history of Duit44's Privacy Policy is retained for transparency purposes, and members may request copies of previous versions by contacting our team through the channels stated in Section 11.
If you have any questions or concerns, or wish to exercise your rights regarding the personal data held by Duit44, please contact our Data Protection Officer through the following channels:
When submitting a privacy-related request, please include the following information to help us process it accurately and promptly: your Duit44 account number, the type of request being submitted (data access, correction, deletion, etc.), a detailed description of your request, and an active Malaysian phone number where we can reach you if needed.
Duit44 values feedback from members regarding our privacy practices. If you believe Duit44 has not handled your personal data in accordance with this Privacy Policy or the PDPA 2010, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia, the relevant supervisory authority under Malaysian law.
Answers to the most frequently asked questions about personal data protection at Duit44
Other important documents that complement this Privacy Policy